Edmonton 311

Submit Transit Feedback Request

Important Information

Have an idea or concern about Edmonton Transit? Submit your feedback. Please note, in order to fully investigate specific complaints please include the date, time and location (eg. Route Name/Vehicle Number/Transit Station) which allows us to properly identify the situation. Your feedback will be reviewed and actioned as appropriate.

You will receive a reference number after submission, though this information may be delayed.

To view the estimated Time to Resolve of your request, visit Edmonton.ca/311 and enter your Reference Number in the "Check Your Status" section. Please note that your reference number will become searchable in the "Check Your Status" tool starting the following day.

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Instructions

Dial 911 where life, safety, or property is in immediate danger or if a crime is in progress.

TIME TO RESOLVE

To view the estimated Time to Resolve of your request, visit Edmonton.ca/311 and enter your Reference Number in the "Check Your Status" section. Please note that your request number will become searchable in the "Check Your Status" tool starting the following day.